Juliana A Dgl

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Verified Reviewer

Unable to acess my account

Hello, I've been more than 1 year unable to access my Amazon Prime because I don't have my phone number from Brazil anymore. Just today, I could change my phone number from the Australian one and be able to cancel my account. I'd like to know if I can have a refund of the money that I expend this whole time without access to my account. You can check that I never access my account anymore since June/2022. Because always the verification ask me my Brazilian phone number and I try to call several times to Amazon Brazil unsuccessful. Thank you, Juliana Aguilar Brião
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Loss:
$200

Preferred solution: Full refund

Rafaela B

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Verified Reviewer

Nao consigo acessar amazon.com.br

Amazon Brazil - Nao consigo acessar amazon.com.br
Faz algumas semanas que tento acessar o site amazon.com.br e nao consigo. Aparece um erro "DESCULPE algo deu errado. Tente novamente." junto com a foto de um cachorro. Já limpei o cache, já usei um browser diferente e continuo com o mesmo erro. Tem algo que possa fazer para solucionar o problema?
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Preferred solution: I would like to access the site again

Yves B Lnp

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Verified Buyer
|

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Verified Reviewer
| map-marker Sao Paulo, Sao Paulo

Order number 702-831****-188****

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Amazon Brazil - Order number 702-831****-188****
Amazon Brazil - Order number 702-831****-188**** - Image 2
Olá, Alguém pode processar o pedido, para que eu receba o telefone o mais rápido possível. A administradora do cartão de crédito aguarda que a transação seja submetida novamente, para que possa ser processada. Obrigado, Yves Baron
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User's recommendation: Be careful.

Resolved
ANDREA D Hug

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Verified Reviewer

Resolved: Fraude com cartão de crédito

Updated by user Dec 01, 2023

Company fixed the issue and I have been provided with apology. The Amazon Brasil cancelled the subscription to Amazon Prime that was done by fraud.

There was other stuff bought by fraud.

But my bank account insurance paid me back what I lost to fraudster. Amazon Brasil is investigating yet.

Original review Nov 15, 2023
Meu cartão VISA INFINITE com final 1686 foi fraudado e fizeram inúmeras compras na AMAZON, inclusive na Amazon Prime. Algumas compras, vocês cancelaram. Mas outras conseguiram passar no meu cartão. Estou pedindo ao meu gerente do Banco para contestar as compras do meu cartão porque estou fora do País. Tudo se deu após eu ter usado meu cartão no Aeroporto de Guarulhos/SP. E neste ponto, não lembro onde, alguém o clonou.
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Loss:
$2

Preferred solution: Full refund

Anonymous
map-marker Ubatuba, Sao Paulo

I was charged twice on my credit

On 9/11/23 Amazon charged me for the Prime movie and sent another charge yesterday again.please I need the company to resolve this issues thanks
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User's recommendation: Awesome service

Ellen Watson W

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Verified Reviewer

YYou asked me for a review.

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I have requested on many occasions for Amazon to cancel my prime account and they agreed to but I am reviewing my bank statement and I see they are still taking monies out of my account for months and I am not using their services
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Preferred solution: Full refund

Miles U

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Verified Reviewer

Hello,I want to know if Compilation 3 by Cristi...

Hello,I want to know if Compilation 3 by Cristi dules is still available or Compilation 2, that I entered this link https://music.amazon.com.br/albums/B00XQV93R6 and saw that I could only listen to 30 seconds of the song, but when I logged in to the account, it told me that it was no longer available.
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Wynter Hxd

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Verified Reviewer
| map-marker Bristol, England

Property Damage from Reg No LC21 XSK

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Amazon Brazil - Property Damage from Reg No LC21 XSK
Amazon Brazil - Property Damage from Reg No LC21 XSK - Image 2
The Amazon driver was recorded via CCTV camera with vehicle registration number LC21 XSK reversing onto my driveway m. Upon exiting his position was to far over and his rear tyres went through my garden and broke a concrete bird bath in half. He stopped and put balanced the birdbath to appear as normal and drove off without coming and leaving a note to what had happened. The bird bath was £300 a few years ago when new. What is Amazon email address to send video footage.
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Resolved
Deborah M Wsn

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Verified Reviewer

Resolved: Duplicata da cobrança do kindle unlimite

Updated by user Nov 05, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review Nov 05, 2022
Veio cobrando na minha fatura duaa vezes uma no dia 08/10 e outra dia 05/11. Minha fatura só fecha dia 06/11. Gostaria do reembolso. Obrigada
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Loss:
$20

Preferred solution: Full refund

Anonymous
map-marker Cambridge, England

Same reason

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Amazon UK rubbish don't use the last five orders failed to deliver and had to wait for a refund when clearly someone is stilling my orders well done Amazon for not helping customers
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Anonymous

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Verified Buyer
| map-marker Montego Bay, Saint James Parish

I still haven't received this as yet This item along with 5 others was shipped to Fort Lauderdale instead of Lauderdale lakes I spoke with a customer care representative and they assured me that they

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I still haven't received this as yet This item along with 5 others was shipped to Fort Lauderdale instead of Lauderdale lakes I spoke with a customer care representative and they assured me that they would resend my items Almost a month now and still nothing Amazon can you guys please resend my items to Lauderdale lakes
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Jagat s Car

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Verified Reviewer
| map-marker Gurgaon, Haryana

Worst service

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Till now I have not received my order items but it is showing delivered and delivery boy is harrasing and not delivering the items as per his voice.from 3days he is saying I will deliver your product but till now I have not received
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User's recommendation: Don't buy

janeen m Ooy

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Verified Reviewer
| map-marker Doncaster, England

Inaccurate delivery information

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i tried to buy mc haus electric fire ultra slim and it says on listing ..does not deliver to your address ie in n ireland. i contacted mc haus and they DO deliver but i cant order as amazon listing says they dont deliver! so i need amazon to amend listing so i can order! product is M.C.Haus Ultra-Thin Electric Fireplace Low Noise, 12 Variable &;;;;;;;;;;;; Breath Colors Flame, Recessed Wall Mounted Free Standing, Glass Touch Screen & Remote Control, With Crystal and Log Set (30 inch/76.2cm)
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Preferred solution: Deliver product or service ordered

User's recommendation: contact company to see if they deliver as amazon is inaccurate on their delivery info. company DOES deliver to n ireland

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May 28, 2021

How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.

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Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Anonymous
map-marker Florianopolis, Santa Catarina

I bought 40 wall outlets and received 3 bags of white sage

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Amazon Brazil - I bought 40 wall outlets and received 3 bags of white sage
Amazon Brazil - I bought 40 wall outlets and received 3 bags of white sage - Image 2
Amazon Brazil - I bought 40 wall outlets and received 3 bags of white sage - Image 3
I bought from Amazon 40 wall outlets and received 3 bags of white sage. I lost U$360,00 with this tricky company.
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User's recommendation: Do not buy from them

Diana Qcw

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Verified Reviewer
| map-marker Huntington Park, California

New member

I wasn't necessarily pissed, but I had to contact Amazon since I was charged a normal Prime membership charge when I thought I was a discounted member. Things are squared away, but I'm now a Pissed Consumer. Y'all better reconize'.
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Shelly K Zmn
map-marker Auburn Hills, Michigan

Wrong information need to be remove from my background have paper work

I have something on my background that does not need to be there need to be remove thanks tawana cole
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